A 50% deposit is required to confirm your order. FULL PAYMENT is due 14 DAYS PRIOR to delivery or collection. No order will be commenced prior to full payment being received. Please note that all deposits are NON-REFUNDABLE. CANCELATION FEE of 20% OF TOTAL is charged if the order is canceled prior to 14 days before delivery, or FULL PAYMENT is charged if order is canceled within 14 days of delivery. If order is placed within 14 days of delivery FULL PAYMENT is required to confirm the order. While Cakes by Gianluca endeavours to duplicate the illustration provided accurately, each cake is individually made, therefore slight variations may occour. Due to the nature of the medium used and the process of manufacturing, there might be slight variations in tones, proportions, style or decoration, and trust Cakes by Gianluca's experience to make the necessary alterations to best suit the overall design.